Streamline Service Tickets from Intake to Delivery
Built specifically for electronics repair centers, phone shops, and equipment service stores. Assign technicians, track parts, and notify customers via automated SMS.
Complete Technician & Ticket Management
Manage repair jobs seamlessly. Record device serials, diagnostic notes, technician assignments, spare parts used, and labor billing in one place.
- Intake & Diagnostic Receipts: Log device IMEI, accessories, and initial deposit receipts.
- Automated SMS Status Updates: Notify clients when repairs move to "In Repair" or "Ready for Pickup".
- Parts & Labor Costing: Deduct inventory spare parts used in repair jobs automatically.
- Technician Workload Tracking: Assign tickets to specialized repair techs based on skillset.
Complete Service & Repair Center Features
Device & Diagnostic Logging
Log serial numbers, issue descriptions, diagnostic checklist notes, and initial deposit receipts upon customer drop-off.
Automated SMS Status Alerts
Keep clients informed. Automatically send SMS notifications when repair status moves to "In Repair", "Ready for Pickup", or "Completed".
Parts & Labor Costing
Deduct inventory spare parts used in a repair job and add technician labor fees directly to the final checkout invoice.
Technician Work Assignment
Assign repair jobs to technicians, track technician repair speed, and evaluate individual repair profit margins.
QR Code Lookup Tickets
Print barcode or QR code job tickets for device physical tags so technicians can scan and open job notes in seconds.
Warranty Tracking
Track service warranty terms. Provide clients with clear warranty claims coverage and repair history logs.